Elevating Emotional Intelligence for Business Success
Emotional intelligence is a powerful predictor of success for leaders, teams, and organizations worldwide. Low emotional intelligence results in lost revenue, productivity, and higher healthcare costs. Research shows that high EQ leaders have better performance outcomes and engaged employees drive business success. Trust, joy, and empathy strongly correlate with individual and team performance.
Companies with higher emotional intelligence build customer loyalty and experience and increased profits. Our program modules are designed to enhance teams’ emotional intelligence by incorporating knowledge, reflection, and practical exercises.
Why Emotional Intelligence is Important for Business Success?
Emotional intelligence is the capacity to blend thinking and feeling to make optimal decisions. High emotional intelligence is a strong predictor of success for leaders, teams, and organizations globally. In the 1990s, new research posited that emotional factors such as self-awareness, empathy, and relational ability could more accurately predict professional success than IQ. This idea became popularized by Daniel Goleman’s bestselling book in 1995,Emotional Intelligence: Why it can matter more than IQ.
Low EQ costs are: lost revenue, lost productivity, higher turnover and higher healthcare through higher stress, lower engagement, disconnection and bad communication.
Connection between Emotional Intelligence, Mindfulness and Compassion
Daniel Goleman, an influential psychologist, and author, has extensively written about emotional intelligence and its link to mindfulness and compassion practices. His books, such as “Emotional Intelligence: Why It Can Matter More Than IQ” (1995) and “Social Intelligence: The New Science of Human Relationships” (2006), provide valuable insights into the connection between emotional intelligence, mindfulness, and compassion.
By integrating mindfulness and compassion practices, leaders, teams, and organizations could nurture and enhance their emotional intelligence. This cultivation promotes self-awareness, self-regulation, empathy, decision-making skills, and social skills, ultimately leading to high leadership performance, increased engagement, greater customer loyalty, a healthy business culture, and overall improved business performance.
References
- Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ, 1995Daniel Goleman, Social Intelligence: The New Science of Human Relationships, 2006
- Gallup’s State of the Global Workplace: 2023 Report,
https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx
- Six Seconds, Business Case for Emotional Intelligence,
The Business Case for Emotional Intelligence – Free eBook
In order to be an effective leader, you must have the ability to integrate your head (IQ) with your heart (EQ).
Power of Emotional Intelligence
Research shows that (The Business Case for Emotional Intelligence):
- Leaders who score high on emotional intelligence are 7x as likely to have high leadership performance outcome.
- Employee Engagement drives business performance but, only 23% of employees worldwide score as engaged, per research from Gallup. This alarming statistic has troubling financial implications as well: Employees who are not engaged or who are actively disengaged cost the world $8.8 trillion in lost productivity, according to Gallup’s State of the Global Workplace: 2023 Report. Research consistently finds a strong correlation between emotional intelligence (both manager’s and employee’s) and employee engagement.
- A positive emotional climate is a critical differentiator for high performing organizations. Three emotions in particular – trust, joy and empathy – correlate strongly with success. Trust predicted 72.53% of the variance in overall performance outcomes among individual team members, and teams that experienced joy were 10x as likely to be high achieving and satisfied with their work.
- Companies with higher emotional intelligence build better relationships with customers, which strengthens trust, which drives loyalty. A 5% increase in customer loyalty results in 25% increase in profit.
